Privacy Policy – Online Titanium

Last Updated: January 2025

At Online Titanium, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains what data we collect, how we use it, and the rights you have regarding your information.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Introduction

This Privacy Policy outlines how Online Titanium (“Company”, “we”, “our”, “us”) collects, uses, stores, and protects your personal information when you interact with our website, place orders, request quotations, or communicate with us.

2. Information We Collect

A. Personal Information

We may collect the following personal details when you contact us or place an order:

• Full Name

• Email Address

• Phone Number

• Company Name

• Shipping/Billing Address

• GST/Tax Information (if applicable)

B. Order & Transaction Information

• Product preferences

• Purchase history

• Payment details (we do not store credit/debit card information)

C. Technical Information

• IP Address

• Browser type & version

• Device information

• Pages visited

• Cookies & tracking data

D. Communication Data

We may also collect details such as messages, emails, call logs, or queries submitted through our forms.

3. How We Use Your Information

We use your information to:

• Process and deliver your orders

• Provide quotations and product details

• Improve website performance and customer experience

• Maintain communication regarding inquiries, orders, or support

• Verify authenticity and prevent fraud

• Comply with legal and tax obligations

• Manage business operations and customer relationships

We never sell your personal information.

4. Cookies & Tracking Technologies

Our website uses cookies to:

• Improve browsing experience

• Analyze website traffic

• Remember user preferences

You can disable cookies in your browser settings at any time. However, some features of the website may not function properly if cookies are disabled.

5. Data Sharing & Disclosure

We do not sell or trade your information. However, we may share information with:

• Shipping & logistics partners (for dispatch and delivery)

• Payment processing partners

• IT & hosting service providers

• Legal or regulatory authorities, when required by law

• Quality testing agencies (if documentation or certification is requested)

All third parties are required to maintain strict confidentiality and data protection standards.

6. Data Security

We take strong security measures to protect your data from unauthorized access, alteration, or misuse, including:

• Secure servers

• Encrypted communication where applicable

• Access control measures

• Regular security reviews

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this policy, including:

• Legal and regulatory requirements

• Order history maintenance

• Warranty, quality, or compliance documentation

You may request deletion of your personal data at any time (subject to legal retention requirements).

8. Your Rights

You have the right to:

• Access your personal data

• Update or correct inaccurate information

• Request deletion of your data

• Withdraw consent (where applicable)

• Ask how your data is handled and stored

To exercise your rights, contact us at: info@onlinetitanium.com.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of those websites.

10. Changes to This Privacy Policy

Online Titanium may update or modify this Privacy Policy at any time. Changes will be posted on this page with the updated date. We recommend visiting this page periodically to stay informed.

11. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please reach out to us at:

Online Titanium
📧 info@onlinetitanium.com
📞 +91 90046 45224